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Operations Manager – Branch Operations Manager

Zürich - ZH - 8001

Operations Manager – Branch Operations Manager

Operations Manager
Branch Operations Manager
(Cash Operations / Trade Finance / Loans / Client Onboarding)

Job Title:
Operations Manager / Branch Operations Manager Switzerland
Corporate Title:
Vice President
infrastructure/GTO/GTB (Global Technology Operations/Global Transaction

Key responsibilities and requirements:

• Management of the local Operations Team ensuring adhering to policies, processes and procedures and assist in formulating new procedures
• Ensure efficient team structure through effective resource management, focusing on ensuring correct skills for roles and optimum resourcing level for the team under your remit
• Manage and mentor your direct reports, actively engaging with them through team and individual meetings and the staff performance process
• Motivate, challenge and ensure staff is trained as required to fulfill their roles
• Ensures compliance, audit and security requirements are met
• Gathering, validating and objectively analyzing relevant information to identify key issues, drawing sound conclusions and making decisions on the appropriate course of action
• Provides clear direction and vision to their team and clears roadblocks within their group
• Drives a performance culture throughout the office by setting clearly defined relevant objectives and giving constructive feedback
• Establish and maintain close relationship with local business partners
• Lead the transition of tasks to strategic hubs
• Build up the retained organization in country, for example but not limited to:
- Ownership and Management of outsourced services
- Regulatory oversight
- Interface management and close co-operation with local and global stakeholders
- Ownership of issues and incidents
- Responsibility for requirements regarding Quality Management, Risk and Control and Regulatory
• Ability to structure and lead projects

Skills knowledge and experience:

• Minimum of 5 years of relevant banking experience with knowledge and experience of working in an operations environment,
• A high degree of accuracy, efficiency and attention to detail
• Project Management Experience
• Extensive analytical skills and solution-oriented problem solving
• Excellent organization and prioritization skills, profound decision making skills
• Strong inter-personal skills and strong leadership capabilities including delegation skills
• Ability to lead and motivate a team
• Excellent communication skills and ability to work in virtual global teams
• Distinct client and service orientation
• Innovative approach to work and continuously identify and implement process improvements
• Structured & determined approach to work, a willingness to take ownership of problems and an ability to communicate with clients and colleagues at all levels
• Able to affectively assess and mitigate program risks and dependencies
• Able to work well, apply sound judgment and make timely decisions under pressure
• Proactive and self-driven, who appreciate the challenging and dynamic business
• Highly organized and agile
• Excellent verbal and written communication skills and fluent in both written and verbal
Visit : 19
Stellenangebot Details
Arbeitsort 8001 Zürich
Fachbereiche DienstleistungenSchutz, Sicherheit, Rettung
Organisationsbereiche Ausführung, Produktion
Funktionen Führungsfunktion
Arbeitspensum 100%
Stellenantritt 12.11.2018
Deutsche Bank

Rüedi Regina
Bahnhofstr. 36
8001 Zürich


Rüedi Regina
+41 44 224 58 86

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